Something not right?
Letter is built by one person. Write to me directly, and expect a real reply — not a support ticket number.
Email support
For anything — a letter that didn't arrive, a billing question, a bug, or just to say hello.
Email support sakshamvirmani30@gmail.com Typical reply time: 1–2 daysBefore you write in
A few things that are useful to include, if they apply:
- Which iPhone and iOS version you're using
- Whether the issue is about a specific letter (roughly when it was sealed, and when it's due)
- Whether you're using Letter+ Weekly, Letter+ Yearly, or an eligible yearly free trial
Common questions
Pricing, how delivery works, and what happens if you stop paying are all covered on the pricing section and how it works section of the homepage — worth a look before writing in, in case the answer's already there.
A letter that hasn't arrived
The current app checks local delivery state when Letter is open. First reopen the app after the due date and confirm that Letter+ is active; a self-letter due while Letter+ is inactive remains sealed and held until access is restored. If it is still overdue, email me with roughly when it was sealed, when it was due, and what the mailbox shows. I cannot see your letter text or inspect the app's local data remotely.